The products are delivered to the delivery address indicated by you during the ordering process. The costs of participation in the preparation and shipping of the order are fixed at a flat rate according to Amana rates (in MOROCCO) and DHL / FEDEX (outside MOROCCO).
In MOROCCO : Delivery charges are offered for orders over 500 DHS.
|Morocco||35 MAD||3 à 4 Days|
|Other Countriesfirstname.lastname@example.org||3 à 15 Days|
As soon as your order is validated, your package is ready for going out from our premises within 48 hours.
We make every effort to respect this order preparation time; It is at the heart of our priorities.
As part of an ongoing replenishment and during sales or promotion periods, this period may be extended by a few days.
Return and claims
If at the time of delivery, the original packaging is damaged, torn, or open, then , you must check the state of the items. If they have been damaged, you must inform us of this for a return procedure. If the products need to be returned to us, they must be returned to our cooperative within 7 days from the delivery. For this, contact us at 06.62.39.51.62 or by mail to the postal address stipulated at the bottom of this page. Any claim made outside this period cannot be accepted. Return of the product can only be accepted for products in their original packaging.